1. Did we respond quickly to your initial enquiry
Yes very quickly from memory I believe within a day or so.

2. How did you hear about us
From a website search engine, through Google which led us to your website which was high up.

3. How did our fees compare with others
I think you were about 40% cheaper, the other companies were quoting around £1,000 they didn’t look as personal as yours more corporate layout to the other websites.
 
4. Were you told all the costs at the start
Yes everything was set out and explained perfectly well so we knew from the outset exactly how much we would be expected to pay.

5. How did your Lady feel about us (she can write back in Thai if she would like to)
Really easy to get on with but I do feel this was due to her being able to speak English and communicate with Lloyd very easily.

6. Would you recommend us to others
Without a doubt.

7. What if any changes would you recommend
None that we can think of.

Overall how pleased were you with our service, on this point may we add comments to our website

“Both myself and Narissara would like to thank Lloyd and his staff for the simplicity and extensive knowledge down to every last detail that was explained to us, we thought we understood the system quite well but unless you take the time to research the new regulations I would leave it to a company which specializes in visa’s. Thank you very much from the bottom of our hearts the visa was turned around in 30 days from submitting the application and I truly believe that was down to the preparation and quality of the portfolio which was prepared by Lloyd.”

M&B   2007