Q.    I have already had a refusal can you still help
A.    We may be able to but we must see the refusal letter first, it may be a simple mistake but lets check it out for you - FREE

Q.    Do you guarantee 'no fee-no visa'
A.    No. Firstly the decision to grant a visa is not ours, it is the Entry Clearance Officer for the country concerned. Secondly guarantees are often not worth the paper they are written on, only you can decide this. We do have an excellent record as a result of our initial FREE evaluation

Q.    I have heard that in some cases you can pay extra and get a visa
A.    Perhaps so but not if you use us. We start with a statement that by telling us the TRUTH including all the problems (which we no doubt have heard before) your final application will end with the TRUTH and, remember there is often a get out clause for the others and you will be wasting your money. Perhaps however the most important matter to consider is that you may not be allowed to apply again for up to 10 years!

Q.    Agency costs vary so much, how do I know what I should be paying
A.    There are literally hundreds of organisations offering a similar service and it is a free market. We believe that ours are fair, however we also advertise our charges (on this site) and if we both agree to work together we put it in writing and keep to it (for a year). We do not mislead you and come back for more. The only costs over which we have no control are the official ones so we tell you what those are when you start but be prepared for increases and sometimes decreases (currency fluctuation) many times a year

Q.    Some agencies advertise that they are approved by the various governments - are you
A.    No. Many countries do not approve agents e.g. UK, Schengen, USA etc., whilst others e.g. Canada, Australia, New Zealand require them to be registered in the home country. Where applicable we always stamp the form if requested, its the truth

Q.    What languages do you speak
A.     In all offices we have Thai and English native speakers

Q.    I do not live near an office
A.    No problem, to start with we use the internet and telephone for most of our communication, we will still need to meet sometime (face to face is always good anyway), this will normally be at Jomtien or by arrangement in Bangkok

Q.    I am still not convinced and afraid of getting poor advice
A.    Yes it is good to be cautious in this market but you will need to spend some money on a telephone call! If in the UK then telephone/email Kevin or Mod. If in Thailand ring Ell, or Lloyd or better still return by email the evaluation form (and copy of any refusal document)

Q.    What will happen next
A.    Once we have spoken to you and received the evaluation form there are three ways forward
 

1. We will in our opinion say that to apply for a visa under the present circumstances is likely to fail and we would not be able to help at this stage
2. We suggest that with some additional work on your part you will have a stronger case and if you are prepared to take this on board we will be happy to take you on should you decide to use us
3. We cannot see any major problems and would be happy to provide our service to you

Finally please remember what we have said - We would like the whole truth from you at the beginning, we will not advocate telling any lies in your application and we will be completely honest with you. It is also completely FREE until you decide to use our services so, just click on the country flag to go further

Finally why not look at what others have had to say about us